Help
Getting started with Dhriyo
Turn Instagram comments into DMs, leads and sales.
Connect your Instagram account
Your Instagram account must be a Business or Creator account. Personal accounts do not work with Meta's API. You can switch the type for free in Instagram under Settings, then Account type.
Sign in to Dhriyo, open Settings, and choose Connect Instagram. You log in on Instagram's own page, so we never see your password. Approve the permissions and you are back in the dashboard.
Create a campaign
Open Campaigns and pick a template, or start from scratch.
Choose the post or reel, or all posts. Add the keywords people will comment, like LINK or GUIDE. Write the DM and add your link. You can also add a public reply, a follow gate, or ask for an email before sending.
Turn the campaign on, then comment the keyword from another account to test it. The Logs page shows what happened and why.
What the DM limits mean
Each plan has a monthly DM limit: Free 200, Starter 2,000, Pro 15,000, Agency 75,000. A DM counts when we send it to a commenter.
When you reach the limit, new DMs are not sent until the month resets or you upgrade. Your campaigns and settings stay as they are.
Instagram also caps how fast private replies can go. If a reel gets a burst of comments, extra DMs are queued and sent as soon as Instagram allows.
If a DM did not arrive
Check the Logs page. Every skip has a reason: wrong keyword, already messaged recently, plan limit, or the account needs to be reconnected.
Make sure the campaign is on, the comment is on the chosen post, and the account is still connected in Settings.
Get support
Stuck? Message us on WhatsApp. Tell us your workspace name and what you were trying to do.
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